Simplify and automate every step of your underwriting
Decision Platform enables life and protection insurers to optimise their underwriting workflows, so that underwriters focus their expertise on complex cases. By leveraging market-leading rules technology, AI and data analytics, the platform automates decisioning, accelerates decision-making and positively impacts the entire customer journey.
Challenges for life & protection underwriters
Balancing speed and accuracyCustomers, Advisers and Agents expect quick turnaround times, but underwriters need to maintain accuracy and diligence to assess applications properly.
Scaling underwriting efficiencyUnderwriting teams are overwhelmed by high case volumes, limited resources, and long training cycles, while facing pressure to deliver fast and accurate decisions.
Compliance and transparencyKeeping up with evolving regulations and ensuring every decision is traceable and auditable adds to the complexity of the underwriter’s role.
How Decision Platform can help
Point of sale automation
Deliver a personalised application journey for your customers.
Rapidly create, test and deploy complex underwriting rules.
Automate rules for new business applications and mid-term policy changes.
Secondary evidence automation
Automatically trigger additional evidence requests for specific conditions.
Access medical evidence from trusted providers, including lab tests, exams, and more.
Data visualisation & manual decisioning
Visualise data from multiple sources, from application form questions to secondary evidence.
Quickly review automated decisions from cases, with the flexibility to manually update as needed.
Post-issue audits
Identify potential fraud or misrepresentation by comparing application form disclosures with post-issue medical evidence.
Use historical data to refine your risk strategy and prevent fraud.
Create granular data on causes for misrepresentation that can be used to optimise your application form.
Benefits
Flexibility, speed, and accuracy at your fingertips
Quick onboarding with pre-configured rulesGet started fast with a high-performing out-of-the-box ruleset, without the need for extensive development.
Complete flexibility tailored to your needsConfigure and modify rules at your own pace with an intuitive interface, ensuring you can adapt to your evolving requirements.
Enhanced efficiency through automation Optimise the entire underwriting process, from intake to post-issue audits, by automating repetitive and time-consuming tasks.
Reduced fraud or misrepresentationLeverage AI to adjust your risk strategies and reduce fraud, while making more consistent and accurate decisions.
Better customer experienceMinimise customer wait times and drop-offs during the application process, by automating evidence sourcing.
